**Last Updated:** 08/20/2024

Your privacy is important to us. This Privacy Policy outlines how lotusblind.com ("we," "us," "our") collects, uses, and protects your information when you use our website and services, including any texting or SMS communication features.

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### 1. **Information We Collect**

We collect various types of information to provide and improve our services. This includes:

#### a. **Personal Information:**

- **Name**

- **Email address**

- **Phone number**

- **Mailing address**

- **Account credentials (username, password)**

#### b. **Automatically Collected Information:**

- **IP address**

- **Browser type and version**

- **Operating system**

- **Pages visited on our site**

- **Time and date of visit**

- **Device information**

#### c. **Text Message Information:**

- **Phone number**

- **Message content**

- **Date and time of message**

#### d. **Cookies and Tracking Technologies:**

- **Cookies**

- **Web beacons**

- **Pixel tags**

### 2. **How We Use Your Information**

We use the information we collect for various purposes, including:

- To provide, operate, and maintain our website and services.

- To improve and personalize your experience on our website.

- To send you service-related notifications, updates, and promotional messages.

- To communicate with you via text message for account-related purposes, such as account verification, password resets, or notifications.

- To analyze usage trends and track user activity on our website.

- To protect against fraudulent, unauthorized, or illegal activity.

- To comply with legal obligations and enforce our terms of service.

### 3. **Text Messaging and SMS Services**

When you opt-in to receive text messages from us:

- **Consent:** By providing your phone number, you consent to receive text messages from us, which may include promotional messages, service alerts, and other communications related to your account or our services.

- **Opting Out:** You can opt-out of receiving text messages at any time by replying “STOP” to any message you receive from us or by contacting us directly.

- **Third-Party Providers:** We may use third-party service providers to send and manage text messages. These providers are required to maintain the confidentiality and security of your information.

### 4. **Sharing and Disclosure of Information**

We do not sell your personal information. We may share your information with:

- **Service Providers:** Third parties who perform services on our behalf, such as hosting, analytics, customer support, and marketing.

- **Legal Requirements:** If required by law or in response to legal requests, we may disclose your information to government agencies or legal entities.

- **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

### 5. **Data Security**

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server environments, and access controls. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

### 6. **Your Rights and Choices**

You have the following rights regarding your information:

- **Access:** You can request a copy of the personal information we hold about you.

- **Correction:** You can request that we correct or update your personal information.

- **Deletion:** You can request that we delete your personal information, subject to certain legal obligations.

- **Opt-Out:** You can opt-out of receiving promotional emails and text messages at any time.

- **Cookies:** You can manage your cookie preferences through your browser settings.

### 7. **Children's Privacy**

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

### 8. **Changes to This Privacy Policy**

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. We encourage you to review this Privacy Policy periodically.

### 9. **Contact Us**

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lotus & Windoware, Inc.

14450 Yorba Ave. Chino, CA 91703

help@lotusblind.com

909-606-8866

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By using our website and services, you agree to this Privacy Policy. If you do not agree with this policy, please do not use our services.

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Lotus & Windoware, Inc. is committed to protecting your privacy and providing you with a secure and enjoyable online experience.