Terms and Conditions

Terms and Conditions

Last updated: August 21, 2025

Welcome to Lotus & Windoware, Inc. (“we,” “us,” “our”). By using our website www.lotusblind.com or any of our related services (“Services”), you agree to these Terms. If you don’t agree, please stop using our Services.

You can reach us at:
📍 6225 Global Drive Suite 110, Memphis, TN 38141
📞 800-338-8826
✉️ info@lotusblind.com

1. Who Can Use Our Services

  • You must be 18 or older to use or register.
  • If you access our Services outside the U.S., you’re responsible for following your local laws.

2. Intellectual Property

  • Everything on our site (designs, text, images, software, trademarks) belongs to us.
  • You can use it for personal or business use only, not for resale or copying.
  • Don’t use our content without permission.

3. Your Responsibilities

By using our Services, you agree that:

  • Your account info is accurate.
  • You won’t use bots, scripts, or illegal methods to access our Services.
  • You won’t post harmful, offensive, or misleading content.
  • You won’t misuse or hack our systems.

4. Accounts

  • Keep your login details private.
  • We may remove or change usernames if they’re inappropriate.

5. Products & Purchases

  • We try to show product details accurately, but colors or details may look different on screens.
  • Availability and prices may change anytime.
  • Payments accepted: Visa, Mastercard, AmEx, Discover, PayPal, ACH, and Terms
  • You must provide correct billing info.
  • We may cancel or limit orders

6. Returns

Check our posted Return Policy for details before buying.

7. Prohibited Uses

You cannot:

  • Harass, threaten, or impersonate others.
  • Post or send illegal or harmful content.
  • Copy, resell, or misuse our materials.
  • Try to hack, disrupt, or spam our systems.

8. Contributions 

  • Anything you share with us (feedback, suggestions, uploads) can be used by us freely.

9. Privacy

See our full Privacy Policy here: https://www.lotusblind.com/pages/data-sharing-opt-out. By using our Services, you consent to your data being stored and processed in the U.S.

10. Service Changes

We may update, change, or remove Services at any time without notice. We aren’t responsible for downtime or interruptions.

11. Disputes & Governing Law

  • These Terms follow California law.
  • Most disputes must be handled through binding arbitration, not in court, except for certain issues like intellectual property.
  • If court action is necessary, it must be in San Bernardino, CA.

12. Limits of Liability

  • We provide Services “as is”, with no guarantees.
  • We are not liable for indirect damages (like lost profits or data).
  • Our maximum liability to you is the amount you paid us in the last 6 months.

13. Indemnification

If your actions cause us losses or legal issues, you agree to cover our costs.

14. Electronic Communication

By using our Services, you agree to receive communications (including contracts, notices, and signatures) electronically.

15. SMS Terms of Service

By opting into SMS from a web form or other method, you agree to receive text messages from Lotus & Windoware, Inc. These may include:

  • Order confirmations & shipping updates
  • Appointment reminders
  • Account notifications
  • Customer service messages

Important details:

16. California Residents

If unresolved issues arise, you can contact the California Department of Consumer Affairs at (800) 952-5210.

17. Final Terms

  • These Terms are the full agreement between you and us.
  • If any part is invalid, the rest still applies.
  • We can transfer our rights to others.

18. Contact Us

Lotus & Windoware, Inc.
6225 Global Drive Suite 110
Memphis, TN 38141
📞 800-338-8826
✉️ info@lotusblind.com